What is your deposit?

Deposits vary depending on the type of booking. We will give you the deposit amount before you confirm.

Is my money safe?

Yes, Every penny we take from customers is placed in a trust fund until the guest travels. We are also members of ABTA and hold an ATOL licence.

Are transfers included?

Transfers to your accommodation may be included in your holiday. In some cases, the Tour Operator you are travelling with will include transfers at no extra charge. Alternatively, you may be given the option by us to add them during the booking process before confirming your holiday. Further information on this may be given in […]

Do I need travel insurance?

Adequate travel insurance is a condition of your contract with either Horizon or the supplier in question, as applicable. You must take out a policy of insurance in order to cover you and your fellow travellers against the cost of cancellation by you; the cost of assistance (including repatriation) in the event of accident or […]

Are Visas included?

In general, no Visas are not included with the exception of our holidays to Cuba and Cape Verde.

How can I pay?

Your payment dates will vary depending on how far in advance you have booked your holiday, however, you will have agreed to the dates of your payments when confirming your booking. Payments can be made by Bank Transfer, Standing Order, Direct Debit, Cash or card.